Privacy Policy

Effective Date: September 14, 2026

Welcome to Clothoriya. We respect your privacy and are committed to protecting the personal information you provide while using our website, placing orders, making payments, or contacting us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details
  • Product and purchase information
  • Information you provide when contacting customer support

We only collect information that is reasonably required to provide our services and process your orders.

2. Payment Information

Payments made through our website may be processed through authorized third-party payment service providers.

Payment-related information may be handled directly by the applicable payment service provider according to its privacy and security practices.

Clothoriya does not ask customers to share sensitive payment credentials such as UPI PIN, ATM PIN, CVV, passwords, or OTPs through email, phone calls, or ordinary customer-support communications.

3. How We Use Your Information

We may use the information collected to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order updates and tracking information
  • Respond to customer enquiries
  • Process returns, refunds, and cancellations
  • Improve our products and website
  • Prevent fraudulent or unauthorized transactions
  • Maintain records related to orders and customer support
  • Comply with applicable legal requirements

4. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers
  • Shipping and courier partners
  • Website hosting and technical service providers
  • Customer support or communication service providers
  • Government authorities or legal bodies when required by applicable law

We do not sell or rent customers’ personal information as a business practice.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, delivery partners, analytics services, or other external websites.

These third parties may have their own privacy policies and terms. We encourage customers to review the privacy policies of third-party services where appropriate.

8. Order and Transaction Records

We may retain information related to orders, payments, shipping, returns, refunds, and customer communications for business, accounting, customer-service, security, and legal purposes.

We retain such information only for as long as reasonably necessary for these purposes or as required by applicable law.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action where required.

10. Your Privacy Choices

You may contact us to request information about the personal information we hold about you or to raise concerns regarding the use of your information, subject to applicable law and reasonable verification requirements.

You may also choose not to provide certain information; however, this may prevent us from processing an order or providing certain services.

11. Changes to This Privacy Policy

Clothoriya may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements.

Any updated version will be published on this page with a revised effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: Clothoriya
Owner: Murtaza Khan
Email: smr441600@gmail.com
Phone: 9555775371

Address:
249, Ganash Ganj, Ganash Ganj, Orai,
PO: Orai, DIST: Jalaun,
Uttar Pradesh – 285001, India